Each airline has access to boarding bridges for all flights but also can provide additional support for accessing and assistance through the terminal, security screening process and boarding and deboarding aircraft. Contact your airline prior to your arrival at the airport to arrange assistance.
CIRA has joined other U.S. and global airports already in the Hidden Disabilities Sunflower program. The program allows a person to self-identify as someone with a hidden disability who may require additional assistance. By wearing the sunflower lanyard, trained airport staff will recognize the individual wearing the lanyard may need extra help, time or assistance to provide an easier, more comfortable and convenient travel experience. Simply ask at any airline counter for a lanyard if you feel you may benefit from the program due to a hidden disability. Read more about CIRA’s Hidden Disabilities Sunflower Program.
Elevators are available to access the second level of the terminal building pre- and post-security near gate 3. See the Terminal Map for details.
We provide language translation services for our non-English speaking customers. Please locate an airport employee or law enforcement officer for assistance.
Handicapped Parking is available in designated areas of both the two hour and long term (anything over two hours) lots at Central Illinois Regional Airport. Both are located in front of the terminal building. Please be sure to properly display your state-issued Disabled Parking Placard by hanging from the rearview mirror or on the dashboard unless you have a Disabled Parking License.
CIRA has designated the grassy area west of the employee parking lot next to the west end of the terminal building as the pet relief area.
CIRA’s parking shuttle bus is equipped with a wheelchair lift to assist passengers and guests that are traveling through the airport to and from their parked vehicles. You can call for the shuttle using the designated phone in the bag claim area or by calling (866) 967-2472.
Service and emotional support animals are allowed throughout the building with proper documentation. Pet travel restrictions vary by airline so please consult with your airline prior to arrival at the terminal.
All small traveling pets are required to be placed in a pet travel carrier while in the building and prior to boarding the aircraft.
Wheelchairs are available in the vestibule of the terminal building. Contact your airline prior to your arrival to arrange assistance.
Visual paging is available throughout the building through the Flight Information Display System (FIDS).
Bloomington-Normal Airport Authority Assures that no person shall on the grounds of race, color, national origin, sex or creed as provided by Title VI of the Civil Rights Act of 1964 be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity. For concerns or questions please visit the Contact Us section and address your concerns to the Title VI Coordinator.